Contact Us
Last updated: October 13, 2026
We would love to hear from you!
At lomavyn, we are committed to providing you with premium cosmetics and outstanding customer service. Whether you have a question about an order, need more details about our beauty products, or require assistance with a return, our team is here to help.
Get In Touch The most efficient way to reach us is via email. Our customer service team strives to respond to all inquiries within 24 business hours.
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Email: service@lomavyn.com
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Customer Service Hours: Monday - Friday, 9:00 AM - 6:00 PM (PDT)
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Phone: +86 13579842596 (Available during business hours)
Company Information lomavyn is proudly owned and operated by our corporate entity. For legal and official business inquiries, please refer to our company details below:
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Company Name: Hengyang Huixuan Trading Co., Ltd.
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Registered Address: Unit 122, Building 18, Plot M5, Building Materials & Home Furnishings Trading Center, Huayaocheng Commercial & Logistics City, No. 3 Fenghuang Avenue, Jiaoshan Town, Shigu District, Hengyang City, Hunan Province, China
Important Note Regarding Returns: Please DO NOT send your purchased cosmetic items back to our corporate registered address above. If you need to initiate a return within our 180-day return window, please email us first at service@lomavyn.com. We will provide you with the correct designated return warehouse address and a step-by-step return guide.